Data Privacy Policy

Bengal88 Privacy Policy

Your personal information is of the utmost importance to us. This privacy policy explains in clear terms how Bengal88 collects, uses, and protects your data.

Last Updated: 1 January 2026
Encryption256-bit SSL
Data SalesNever
User ControlsComplete
Response Time72 hours
1 Introduction

Bengal88 (bengal88.biz) is a trusted online Sports Betting platform for users in Bangladesh. We believe you should have full control over your personal data. This privacy policy is designed to give you a clear understanding of what information we collect, why we collect it, how we use it, and how we keep it secure.

This privacy policy applies to the Bengal88 website, mobile app, and all associated services. By using our platform, you are considered to have accepted this privacy policy.

In plain terms: Bengal88 never sells your information to third parties. Your data is used solely to provide you with a better experience.

You will be notified in advance of any changes to this policy. We recommend checking this page regularly to stay up to date.

2 What Information We Collect

Bengal88 collects certain necessary information to provide its services. The list below details exactly what types of information we collect:

Data Type Example Necessity
Identity-Related Name, date of birth, national ID number Mandatory
Communication-Related Mobile number, email address, residential address Mandatory
Financial Information BKash/Nagad number, transaction history Mandatory
Technical Information IP address, device type, browser Automatic
Usage Data Login time, betting history, preferred games Automatic
Communication Records Support chat, email correspondence Optional
What We Do Not Collect
  • Full bank card numbers or CVV codes
  • Your social media password
  • Your biometric data (fingerprint / facial image, etc.)
  • Irrelevant personal information that is not required for the service
3 How We Collect Information

Bengal88 collects information in several ways. It is our responsibility to keep you informed about each method.

Directly from you

You provide information directly when registering, verifying your account, making deposits or withdrawals, and contacting customer support. This information is always collected with your consent.

Automatically

When you use the Bengal88 website or app, certain information is collected automatically. This includes:

  • Your device's IP address and location (at the country level)
  • Browser and operating system information
  • Log of time spent on each page
  • Session Start & End Time
  • Cookie & local storage data
Via Third Parties

Limited information may be collected from payment processors (bKash, Nagad, Rocket) and identity verification services. Only transaction confirmation data is received.

Bengal88 never collects information without authorization or without your knowledge. Your consent is obtained — or you are clearly informed — before any data is collected.

4 Purpose of Data Use

Bengal88 uses the information it collects solely for specific purposes. We never use your data for anything beyond what is relevant and necessary.

Primary Use Cases
  • Account Management: For registration, login, password recovery, and profile updates.
  • Identity Verification (KYC): To meet legal obligations and prevent fraud.
  • Payment Processing: To successfully process deposits, withdrawals, and refunds.
  • Customer Support: To assist with your complaints, questions, and issue resolution.
  • Security: To prevent account hacking, money laundering, and fraudulent activity.
  • Platform Development: To analyse usage patterns and improve our services.
  • Legal Obligations: To comply with directives from relevant regulatory authorities.
Marketing Communications

If you give your consent, Bengal88 may notify you about new offers, promotions, and updates via SMS or email. You can opt out of marketing messages at any time from your account settings.

Clear Policy: Every purpose for which your data is used is clearly stated above. Bengal88 will not use your information for any reason beyond what is listed here.

5 Data Sharing & Third Parties

Bengal88 does not sell your information to any third party. However, limited data may be shared with trusted partners where necessary to deliver our services.

Who Your Information May Be Shared With
  • Payment Provider: bKash, Nagad, Rocket — only the information required to complete transactions.
  • KYC Services: Certified organizations engaged in the identity verification process.
  • Technology Partner: Server hosting and cybersecurity providers, bound by strict confidentiality agreements.
  • Law Enforcement Agencies: To fulfill lawful requests from authorities in accordance with the laws of Bangladesh.
What We Never Do
  • Selling data to advertisers
  • Selling Data to Data Brokers
  • Sharing your information with third parties for marketing purposes without your consent
  • Sharing your information with foreign governments or unauthorized entities

Every third party working with Bengal88 is required to sign a strict data protection agreement. Any breach of that agreement results in immediate termination of the relationship.

6 Cookie Policy

Cookies are used on the Bengal88 website and app to enhance your experience. Cookies are small text files stored on your device.

Cookie Type
  • Essential Cookies: Used to maintain login sessions, verify security, and save form data. Disabling these may cause the site to not function properly.
  • Performance Cookies: Anonymous analytics data is collected to understand which parts of the site are used most.
  • Functionality Cookies: To remember your language preference, display settings, and customizations.
  • Marketing Cookies: With your consent only. Used to show you relevant offers.
Cookie Controls

You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent certain features from working properly. You can set your preferences via the cookie consent banner when you first visit the site.

7 Data Retention & Deletion

How long Bengal88 retains your data depends on the type of information and applicable legal requirements.

Data Type Retention Period
Account & Identity Information 5 years after account closure
Financial Transaction Records 7 years as required by law
Betting History 3 years after account closure
Customer Support Communications 2 years
Log Files & Technical Data 12 months
Marketing Preferences Until consent is withdrawn
Request for Data Deletion

Once the retention period ends, your data is automatically deleted. You may also request early deletion, though some information must be retained for a specific period due to legal obligations.

8 Your Rights

Bengal88 believes you have full rights over your personal information. Your rights are outlined below:

Right to Access Your Information

You can find out what information we hold about you at any time.

Right to Rectification

You may request corrections to any information that is inaccurate or out of date.

Right to Erasure

You may request the deletion of your data under certain circumstances.

Right to Object to Processing

You can object to your data being used for marketing or profiling purposes.

Right to Data Portability

You can download your data in a readable format.

Right to Restrict Processing

You may request that processing of your data be temporarily restricted under certain circumstances.

To exercise your rights: To exercise any of your rights support@bengal88.bizSend us an email and we'll get back to you within 72 hours.

9 Security Measures

Bengal88 uses industry-leading security measures to protect your information. Through multiple layers of protection, we ensure your data remains safe at all times.

  • 256-bit SSL/TLS Encryption: All data transfers take place through encrypted channels.
  • Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
  • Regular Security Audits: Regular system reviews conducted by independent third-party experts.
  • Firewall & Intrusion Detection: Real-time detection and prevention of cyberattacks.
  • Data Backup: Encrypted backups are stored across multiple secure servers.
  • Staff Training: All staff receive regular training on data protection.

While we take care of security on our end, you should stay vigilant too. Never share your password with anyone, and report any suspicious activity to us immediately.

10 Contact & Complaints

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated data protection team.

  • Email: support@bengal88.biz
  • Response time: Within 72 hours
  • Language: You can reach us in both Bangla and English

If this privacy policy is updated in the future, the revised version will be published on the website with an updated date, and registered users will be notified by email.

Related Policies: Terms & Conditions  |  Responsible Gambling

Bengal88 Why is it safe?

Our security infrastructure and transparent policies keep your information protected at all times.

End-to-End Encryption

Every transaction and personal detail you share is protected by 256-bit SSL encryption. Neither hackers nor any third party can access your data.

KYC Verification

Identity verification helps prevent fake accounts and fraud — this is done to protect your account.

Two-Factor Verification (2FA)

An additional OTP verification at login ensures your account is fully protected against unauthorized access.

No Sale of Data

Bengal88 never sells your information to advertisers or data brokers. Your data is used exclusively to provide your service.

Regular Security Audits

Third-party cybersecurity experts regularly audit our systems, and any vulnerabilities identified are addressed promptly.

Transparent & Easy-to-Understand Policy

Our privacy policy is written in plain, easy-to-understand language so every point is clear to you. No hidden clauses.

Safe Betting Experience

Keeping your information secure
Enjoy at Bengal88

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